Manchester:
Tel: +44 (0)845 260 4743
Fax: +44 (0)845 260 4744
London:
Tel: +44 (0)20 7043 4654
Alternatively contact us via this web site.
When purchasing colocation with any provider there are many important aspects to consider as to the operation of your colocation facility.
Please see below for a full description of the standard service elements we provide when colocating your infrastructure with us.
We provide 24/7/365 intelligent remote hands to all our facilities. This is vital to our customers as often they are several hours away from our facilities. Our engineers are fully trained in Unix, Cisco, Microsoft and hardware maintenance and we carry a full stock of spare parts for most machines.
We would never restrict our customers to their racks as round the clock access is vital to any mission critical business.
All of our colocation sites require photo ID passes and fob/key access to gain entry into the facility. All facilities also benefit from 24/7/365 onsite security.
Our 24/7/365 engineers are all highly trained and thus can offer advanced assistance to most OS, hardware and customers networking equipment issues. All Manchester facilities benefit from being minutes away from the UK Grid NOC. This gives us lightening response times to customer maintenance requests.
All colocation customers receive a personal account manager as their point of contact should assistance be required.
Flat rate cabinet fees with inclusive power or cabinet fees plus additional power.
We carry out 24x7x365 proactive monitoring of our network and back it up with a 24x7x365 Help Desk.
If you are interested in colocating with The UK Grid Network LTD or require further information on colocation or our other
offerings, please contact our team on
+44(0)845 260 4743.
© 2004 - 2007 The UK Grid Network Ltd. All trademarks, tradenames, and service marks mentioned and/or used belong to their respective owners.
